Terms and Conditions Allenamento BV

Article 1: Definitions.

In these general terms and conditions, the following definitions are used:

Allenamento B.V.: registered with the Chamber of Commerce under KvK number 70299501.

Clients: the person who uses what is offered by Allenamento.

Article 2: Applicability of general terms and conditions

These general terms and conditions apply to all services rendered and agreements concluded between a client and Allenamento. Deviations from these terms and conditions can only be made if expressly agreed between client and Allenamento.

Article 3: Applications.

Registration for the services offered by Allenamento is done through the (digital) contact form provided by Allenamento or through direct contact by mail or phone. If the client is under 18 years of age, a legal representative must also complete the application form. An agreement is established after making a (down) payment or completing the (digital) contact form. Herewith the client enters into a payment obligation.

Article 4: Cancellation and changes

Cancellation of a registration should be done by email. Cancellation 24 hours before the appointment, otherwise 100% of the total invoice amount will be charged, unless explicitly stated or agreed otherwise.

Article 5: Performance

Allenamento performs its services to the best of its knowledge and ability. With respect to the performance of the agreement, Allenamento only has a best-efforts obligation and therefore cannot be held accountable from a result obligation. If Allenamento is unable to conduct the session/assignment due to illness and/or prevention, the client will be informed as soon as possible. Allenamento will not reimburse any costs incurred as a result of cancellation or incapacity. However, the client is entitled to a catch-up or full refund.

Article 6: Obligations of client

Client is obliged to fill in information requested by Allenamento correctly, completely and truthfully. Client is also obliged during a session/training or program to make an effort to follow instructions to the best of his or her knowledge and ability and to treat the therapist or others respectfully. If this is not the case, the therapist may at any time terminate the session/trajectory.

Article 7: Own responsibility

A client participates in a session/training or trajectory on his/her own responsibility. Also in case of a serious illness, psychiatric treatment or other specific complaints, I advise to discuss this first with his/her therapist.

Article 8: Liability

Allenamento is not liable for any damage caused to the client, unless there is intent or gross negligence on the part of Allenamento. No rights can be derived from the content of texts on the website. Allenamento is not liable for any direct or indirect damage suffered by the participant as a result of actions or decisions taken as a result of or during a (coaching) process. A client remains at all times responsible for all choices made. Allenamento is not liable for any damage caused because Allenamento relied on incorrect and/or incomplete information provided by the client, damage caused by not following advice, instructions, nor damage resulting from loss, damage or theft of items belonging to a client.

Article 9: Complaints

It may happen that a client is not satisfied with a service or trajectory. If desired, the client can submit a complaint to tom@allenamento.nl (Allenamento’s legal advisor). Complaints are treated confidentially and seriously. Allenamento strives to take care of an optimal and appropriate solution.

Article 10: Intellectual property

All materials provided by Allenamento, such as assignments, informative texts, etc., are solely intended to be used by the client and may not be reproduced, disclosed or disclosed to third parties without prior permission from Allenamento. When permission is given to the participant, the documents concerned may be shared with clear acknowledgement of the source. It is in no case permitted to sell Allenamento’s material to third parties.

Article 11: Applicable law and competent court

11.1 All agreements and disputes between Allenamento BV and the client are exclusively governed by Dutch law.

11.2 All disputes arising from or in connection with agreements between Allenamento BV and the client, to which these general terms and conditions apply, will be settled by the competent court in Maastricht, the Netherlands, unless the law imperatively requires otherwise.